Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deedee Washington

Deedee Washington

March 20, 2026

5  out of  5
rating by Deedee Washington
"Nate from State Farm has been a huge helping hand. He was very patient, understanding, and kind. Any questions Ive had he has always been patient with me and explained everything. Thank you, so much."
Profile photo of Kathleen Armstrong

Kathleen Armstrong

March 16, 2026

5  out of  5
rating by Kathleen Armstrong
"I would like to say that this State Farm is the best insurance company that I have ever worked with. Mr. Heeter kept me updated with all the changes that occurred as they came, until he got my insurance to an affordable quote. I am very pleased and hope to be with them a long long time"
We responded:
"Kathleen, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of deborah sprague

deborah sprague

March 16, 2026

5  out of  5
rating by deborah sprague
"Zachariah Garcia was helpful, prompt at communicating and very friendly. He made the experience easy and pain free. Thank you!"
We responded:
"Thank you for the 5-star review, deborah! Here on State Farm Agent Chad Heeter’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Jonathan Stephens

Jonathan Stephens

March 10, 2026

5  out of  5
rating by Jonathan Stephens
"Jake from State Farm was awesome! A quick conversation and this man had everything taken care of. I would highly suggest Chad Heeter Insurance and Jake, of course."
We responded:
"Jonathan, thank you for your wonderful review of State Farm Agent Chad Heeter’s Team!"
Profile photo of Haley Dowell

Haley Dowell

February 26, 2026

5  out of  5
rating by Haley Dowell
"I just recently moved to the area and needed to switch my insurance policy. Zach helped me get me an amazing deal! Not only that but he also gave me some ideas of things to do in the area."
We responded:
"Haley, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chad Heeter’s Team is just a call or email away!"
Profile photo of Brionna Gaiter

Brionna Gaiter

February 23, 2026

5  out of  5
rating by Brionna Gaiter
"They reached out to me and walked me thru the entire process from the beginning til now. Absolutely fantastic. Thanks State Farm!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Marshall to know that you had such a wonderful experience with us here on State Farm Agent Chad Heeter’s Team."
Profile photo of George

George

January 23, 2026

5  out of  5
rating by George
"Really helpful knowledge of knowing what he’s talking about"
We responded:
"Hi George, thank you for the great feedback! We’re glad you found our service helpful and knowledgeable."
Profile photo of Jessica Blase

Jessica Blase

January 21, 2026

5  out of  5
rating by Jessica Blase
"It was a pleasure working with Zach. He was able to get my vehicles and rental house insured for $200 a month less than what I was paying! That's unbelievable! Aside from that, he's super nice, friendly, and prompt with replies and willing to answer all of my questions! I'd give 10 stars if I could! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐"
We responded:
"Hi Jessica, thank you for the great feedback! Zach will be so happy to hear this. We’re glad he could help you save and make the process easy!"
Profile photo of Brenda Hall

Brenda Hall

November 24, 2025

5  out of  5
rating by Brenda Hall
"I am very pleased with my service I received from Chad Heeter. He was very helpful and made sure that I understood every detail of my insurance package. He even stayed late to make sure everything was what I wanted and needed Thank You very much, Brenda E. Hall"
We responded:
"Thank you so much for your kind words, Brenda! We’re thrilled to hear that Chad went above and beyond to make sure you understood every detail and got exactly what you needed. We truly appreciate your trust in our team at State Farm!"
Profile photo of Rosario Hernandez-Chavez

Rosario Hernandez-Chavez

November 14, 2025

5  out of  5
rating by Rosario Hernandez-Chavez
"Nate was very helpful, he walked me thru everything that I needed to know about my Auto insurance coverage, he was quick & very nice. He did a great job with me being out of state. Thanks Nate ! 😊"
We responded:
"Thank you so much for the kind words! We're glad Nate was able to assist you with your auto insurance needs — even from out of state. We always aim to make the process smooth, informative, and friendly no matter where you are. It's great to hear Nate took the time to walk you through your coverage and provided excellent service. We appreciate your trust in our team and look forward to continuing to support your insurance needs!"
Profile photo of Sheek DaChamp

Sheek DaChamp

November 14, 2025

5  out of  5
rating by Sheek DaChamp
"Very efficient, great customer service, and seamless process!"
We responded:
"Thank you for sharing your experience! We’re glad to hear our team provided efficient service and made the process seamless for your property and vehicle insurance needs. We truly appreciate your trust in us!"
Profile photo of Profe JC Herrera

Profe JC Herrera

November 13, 2025

5  out of  5
rating by Profe JC Herrera
"I highly recommend them. They have a great customer service and their agents know how to help and deal with any question you might have."
Profile photo of sav stop

sav stop

October 21, 2025

5  out of  5
rating by sav stop
"Highly recommend!! Great customer service 10/10! Gives you exactly the coverage you need when you need it. Save some money and shop with state farm insurance!"
We responded:
"Thank you so much for your enthusiastic recommendation! We’re thrilled to hear that you had a great experience with our team and found the coverage that fits your needs. Your feedback means a lot, and we truly appreciate you choosing State Farm!"
Profile photo of Samantha Mansfield

Samantha Mansfield

October 18, 2025

5  out of  5
rating by Samantha Mansfield
"He was so helpful and polite. I will recommend him to my friends!"
We responded:
"Thank you for your kind words! We’re glad to hear that our team was helpful and polite, and we truly appreciate your recommendation to your friends. Your feedback means a lot to us!"
Profile photo of Jordan Brock

Jordan Brock

October 7, 2025

5  out of  5
rating by Jordan Brock
"Zach did a wonder Job helping me figure out a good insurance policy that works for me and making sure all bases are covered. An overall wonderful experience and quick service. Thanks for all the help State Farm family!"
We responded:
"Thank you so much for your kind words! We’re glad Zach could help you find the right insurance policy and make sure all your coverage needs were met. Our State Farm team takes pride in providing quick, personalized service for every customer. We truly appreciate you choosing us for your insurance needs!"
Profile photo of Braylen Kurtz

Braylen Kurtz

September 29, 2025

5  out of  5
rating by Braylen Kurtz
"Amazing service and great prices!!! Happy with my experience"
We responded:
"Thank you so much for the review, Braylen! We are so happy we could help! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
Profile photo of Karen Krutsch

Karen Krutsch

September 26, 2025

5  out of  5
rating by Karen Krutsch
"Great customer service! They are very responsive and have affordabe rates. We highly recommend this agency!!"
We responded:
"Thank you for your kind words! We’re glad to hear our team provided responsive service and affordable rates. We truly appreciate your recommendation and your trust in our agency!"
Profile photo of Jacob Krutsch

Jacob Krutsch

September 26, 2025

5  out of  5
rating by Jacob Krutsch
"I had an excellent experience with home and auto Insurance. Their customer service is outstanding! My claim was handled quickly and stress free. I highly recommend their service to anyone!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear your home and auto insurance needs were handled quickly and stress-free, and that our customer service met your expectations. We truly appreciate your recommendation and your trust in our team!"
Profile photo of Andrea

Andrea

September 25, 2025

5  out of  5
rating by Andrea
"I had a wonderful experience with Zach at State Farm. He discussed all of my needs and put together the right package at the right price. He was efficient and informative."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Zach was able to put together the right package at the right price while providing efficient and informative service. We truly appreciate your trust in our team for your vehicle and renters insurance!"
Profile photo of Walt G. Love

Walt G. Love

September 25, 2025

5  out of  5
rating by Walt G. Love
"💯💪💪💪💯💯💯 💯 I chose the right insurance company State farm A1 in my book The agents treat you like family,,, well I am part of State farm family now,,🙏🎊🥳"
We responded:
"Thank you so much! We’re thrilled to have you as part of the State Farm family and are glad our agents have made you feel at home. We truly appreciate your trust in us!"
Profile photo of Anastasia Lee

Anastasia Lee

September 21, 2025

5  out of  5
rating by Anastasia Lee
"My boyfriend & I had a pleasure working with Zach Garcia , everything went smooth and fast . Zach was able to answer all of our questions and handle any concerns we had & kept to date with us! By far the best insurance we have ever came across , the front desk is also very nice and answered all my questions and made me feel at ease . I have not stopped recommending my family and friends to come to State Farm !!!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Zach Garcia and our front desk team provided smooth, fast, and attentive service while answering all your questions. We truly appreciate your recommendations to family and friends and your trust in our team!"
Profile photo of Sarah Furlo

Sarah Furlo

September 18, 2025

5  out of  5
rating by Sarah Furlo
"Zach was amazing! He answered all my questions and got me the best rate. He was also very patient with me while he was looking at other saving opportunities he may have had! We are super happy we switched!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Zach answered all your questions, helped you find the best rate, and patiently explored every savings opportunity. We’re so glad you’re happy with your switch to our team!"
Profile photo of Sommer Collyer

Sommer Collyer

September 17, 2025

5  out of  5
rating by Sommer Collyer
"Husband and I were looking for more affordable insurance. After looking online Zach reached out to me the next day to answer any question I had and went through the quotes with me. It was an easy process and I couldn't be happier with how it was handled. I would definitely recommend."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Zach made the process easy, answered all your questions, and helped you find more affordable vehicle insurance. Your recommendation means a lot, and we truly appreciate your trust in our team!"
Profile photo of Rick Millard

Rick Millard

September 11, 2025

5  out of  5
rating by Rick Millard
"Sam was really great,everyone should b like her!"
We responded:
"Thank you, Rick, for the five stars! We truly appreciate your support and look forward to continuing to serve your insurance needs."
Profile photo of Markus Grebe (Markus Grebe)

Markus Grebe (Markus Grebe)

September 5, 2025

5  out of  5
rating by Markus Grebe (Markus Grebe)
"Nathan was very helpful, after switching to State Farm I saved 500$ a year on insurance! Thanks."
We responded:
"Thank you for sharing your experience! We’re thrilled Nathan could help you save and provide helpful service. We truly appreciate your trust in us for your vehicle and renter’s insurance."