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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Summer Smith

Summer Smith

September 16, 2026

5  out of  5
rating by Summer Smith
"Very nice and answered all my questions."
We responded:
"Summer, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Nancy Pemberton

September 16, 2026

5  out of  5
rating by Nancy Pemberton
"I had a concern about my policy and Zach was very helpful and patient with me. Thank you so much for resolving my issue."
We responded:
"Nancy, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Nolan Voydanoff

September 16, 2026

5  out of  5
rating by Nolan Voydanoff
"My man Nate helped me out greatly. Super friendly. Walked me through what was going on. Helped me get the best coverage for my situation."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Marshall insurance team. "
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Kay Rodgers

September 16, 2026

5  out of  5
rating by Kay Rodgers
"Had a policy review with Josh today and walked out of the office very happy. Thanks for your help and the good laugh we had."
We responded:
"Kay, thank you for the amazing review! Our Marshall insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Chad Heeter, your State Farm Agent "
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Aaron Williams

September 11, 2026

5  out of  5
rating by Aaron Williams
"Always great customer service. And takes time to make sure your coverage is accurate"
We responded:
"Thanks so much for the amazing review, Aaron! We really appreciate your support here in Marshall. Just reach out anytime if you need us - we’re here for you. "
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Sarne Powell

September 11, 2026

5  out of  5
rating by Sarne Powell
"Great place friendly staff"
We responded:
"Sarne, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Marshall insurance team! - Your State Farm Agent, Chad Heeter "
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Tara Claud

September 10, 2026

5  out of  5
rating by Tara Claud
"Working with Josh on insurance for my Bridal store in Marshall was easy and affordable. Highly recommended for any insurance needs! Great experience."
We responded:
"Tara, thank you for the fantastic review! We’re always here to support you with your insurance needs in Marshall. "
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HEMILKUMAR PRAJAPATI

September 8, 2026

5  out of  5
rating by HEMILKUMAR PRAJAPATI
"I love this service"
We responded:
"HEMILKUMAR, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Ben Thomas

September 4, 2026

5  out of  5
rating by Ben Thomas
"Jake helped me with both my vehicle and my homeowner’s insurance and made the whole process really simple and easy to understand. He was knowledgeable, responsive, and they took the time to answer all my questions without making me feel rushed. I really appreciated the personal service, and would definitely recommend State Farm."
We responded:
"Hi Ben, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chad Heeter, Your State Farm Agent "
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DEBORAH Nichols

September 2, 2026

5  out of  5
rating by DEBORAH Nichols
"Nate at Chad Heeter was great getting us setup with our new insurance policies. Friendly and very helpful. Would recommend"
We responded:
"Wow, thank you for the 5-star review, DEBORAH! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Jackie Slaughter

September 2, 2026

5  out of  5
rating by Jackie Slaughter
"Was a pleasure to speak to the state farm agent. Very friendly and helpful. I'm glad to be a new State Farm policy holder."
We responded:
"Jackie, thank you for the amazing review! Our Marshall insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Chad Heeter, your State Farm Agent "
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Tessa Sanchez

September 1, 2026

5  out of  5
rating by Tessa Sanchez
"Resolves any issues fast and with ease. Amazing agent and staff."
We responded:
"Thank you so much for your kind review, Tessa!  If you need insurance assistance, we are just an email or call away! - Chad Heeter, your State Farm Agent   "
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Ganesh Punukollu

August 27, 2026

5  out of  5
rating by Ganesh Punukollu
"Easy to work with."
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Tony Miller

August 25, 2026

5  out of  5
rating by Tony Miller
"Knowledgeable and courteous staff, very helpful."
We responded:
"Tony, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Emma Chervinsky

August 24, 2026

5  out of  5
rating by Emma Chervinsky
"Very friendly, dedicated and knowledgeable staff, always willing to help! Great options for home and auto insurance!"
We responded:
"Thank you so much for the 5-star rating, Emma! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Chad Heeter "
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Melisa McCullough

August 21, 2026

5  out of  5
rating by Melisa McCullough
"Fantastic service! Josh was incredibly helpful in getting us set up with home & car policies. Very thankful to have a local agent who we can call when needed."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Carl

August 20, 2026

5  out of  5
rating by Carl
"Very helpful and knowledgeable"
We responded:
"Thank you for the 5-star review of Chad Heeter’s team - we really appreciate your kind words! "
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Michael Burke

August 17, 2026

5  out of  5
rating by Michael Burke
"A+ Agent"
We responded:
"Thank you so much for the 5 stars, Michael! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jacqueline Robinson

August 13, 2026

5  out of  5
rating by Jacqueline Robinson
"It was awesome working with Nate. He was very patient and kind, but best of all I got a great rate and saved $2,000.
Thank you, State Farm!"
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Kimberly Irvin

August 12, 2026

5  out of  5
rating by Kimberly Irvin
"They KEEP my family &I safe, legal, prepared! Hats of to you "Chad Heeter - State Farm"

Changing&Saving Lives"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chad Heeter’s team. "
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KeriAnn76

August 12, 2026

4  out of  5
rating by KeriAnn76
"Fast and easy to deal with. Nate was very helpful."
We responded:
"Thank you for your review! We’re so glad to hear you had an enjoyable experience with us here on Chad Heeter’s State Farm Insurance team. "
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Debbie Sage

August 12, 2026

5  out of  5
rating by Debbie Sage
"I really like and respect my agent and his team !"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Erianna Ives

August 7, 2026

5  out of  5
rating by Erianna Ives
"Great Service today"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Lindsay Burnett

August 7, 2026

5  out of  5
rating by Lindsay Burnett
"If you are looking for a reliable and great price, very genuine actually care about you insurance office I highly recommend them. I’ve been with State Farm for years and years, and they have always treated me respectfully, answered all my questions, and always made sure my family and I are covered. There’s offices in Battle Creek and Marshall and you can always get a hold of someone when you need them!!! I highly highly recommend checking them out and seeing what your options are. Great prices quality above and beyond definitely recommend.!!!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chad Heeter’s team. "
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Paula Glenn

August 6, 2026

5  out of  5
rating by Paula Glenn
"Thank you! Saving us some money"
We responded:
"Hi Paula, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chad Heeter, Your State Farm Agent "