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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lilly Kuiper

July 31, 2026

5  out of  5
rating by Lilly Kuiper
"The people there are very very nice"
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Thomas Walsh

July 31, 2026

5  out of  5
rating by Thomas Walsh
"Excellent Se6"
We responded:
"Hi Thomas, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Chad Heeter’s team.  Please reach out to us if any questions come up!  - Chad Heeter’s Insurance Team "
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Lauren Barnard

July 30, 2026

5  out of  5
rating by Lauren Barnard
"Chad Heeter State Farm has been great in helping with all my auto, home, and life insurance needs. I was even excited to learn they can help with my retirement accounts as well!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Marshall. "
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Sydney Benham

July 29, 2026

5  out of  5
rating by Sydney Benham
"I’ve been with state farm since for 10 years now, at this location, and I've always had good experiences! Chad is super nice and patient! He helped me so much when i was getting a new car and being patient with my questions. Thank you!"
We responded:
"Sydney, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Ronny Miller

July 28, 2026

5  out of  5
rating by Ronny Miller
"Sam is the ultimate professional! She is ready and willing to assist all customers with detailed solutions. It was a great pleasure conversing with Sam. Sam is definitely an asset to any employer who has the great fortune of having Sam on their team!
I spoke to a gentleman today in your office 7/28/2026. Extremely kind and professional. He assisted me with details on the two products I have with you. He's one of the important reasons I've stayed with your firm all these years; customer service! Thank you!"
We responded:
"Hi Ronny, thank you for such a kind and thoughtful review! We're lucky to have Sam on our team, and we're so glad she made your experience a great one. Her professionalism and dedication to our customers truly make a difference. We appreciate you taking the time to share this!

"
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Samantha Christie

July 24, 2026

5  out of  5
rating by Samantha Christie
"Got a policy quickly and within my budget. Great Job!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Tonya Ramsay

July 23, 2026

5  out of  5
rating by Tonya Ramsay
"best insurance company i have ever dealt with. They have great rates, friendly, and always have the answers. i highly recommend them."
We responded:
"Thank you so much for the review and kind words, Tonya! We really appreciate you taking the time to share your experience of great rates and friendly service. Let us know if you need anything! 269-781-4256.
-Chad Heeter State Farm Insurance: Marshall & Battle Creek MI
#TeamHeeter #GoHeeter #HeeterTeam"
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Cynthia Neitzel

July 22, 2026

5  out of  5
rating by Cynthia Neitzel
"Chad Heeter State Farm Insurance has done a great job for me.I'm very happy with there service.They go beyond to insure I get the best deal for my money."
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Nathan Say

July 22, 2026

5  out of  5
rating by Nathan Say
"Nate was very nice and made the whole process smooth and simple!"
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Suzanne Anderson

July 17, 2026

5  out of  5
rating by Suzanne Anderson
"He was very professional, knowledgeable, and helpful."
We responded:
"Hi Suzanne, thank you for your feedback! We're delighted to hear that you found our service professional, knowledgeable, and helpful. Your satisfaction is our priority, and we're here to assist you whenever you need us."
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Andrew Crandall

July 14, 2026

5  out of  5
rating by Andrew Crandall
"This is the best insurance company ive ever worked with forsure"
We responded:
"Thank you for the amazing review, Andrew! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Chris Wigent

July 1, 2026

5  out of  5
rating by Chris Wigent
"I have been a customer of State Farm in Marshall for over 48 years. I recently added house and boat insurance to our car insurance. Nate Bennett walked me through the house coverage as well as the boat coverage during my a phone call. Nate was knowledgeable and patient during the entire call. He wrapped everything up that same day and saved us some money as well. I have nothing but positive things to say about State Farm, the Marshall office and the quality customer service that they provide. Thanks again and keep up the great work!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Chad Heeter’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Marshall ."
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Samantha Grove

June 30, 2026

5  out of  5
rating by Samantha Grove
"They stay on top of your insurance needs, a quick text and they always respond with in that same day. I have saved a lot of money switching to state farm. And I love on occasion that I get to talk to Jake from State farm (a commercial joke)"
We responded:
"Samantha, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Chad Heeter’s Team—we are always here to help!"
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Steve Korby

June 27, 2026

5  out of  5
rating by Steve Korby
"Exceptional service and the transformation went smoothly. Auto insurance was very reasonable."
We responded:
"Thanks so much for the fantastic rating, Steve! We are so glad you had a positive experience with us here on State Farm Agent Chad Heeter’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Ralph Bess

June 22, 2026

5  out of  5
rating by Ralph Bess
"Quick and professional"
We responded:
"We appreciate your review, Ralph. We are so happy that you had such a wonderful experience with State Farm Agent Chad Heeter’s Team here in Marshall ! "
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Sylvia Crawford

June 17, 2026

5  out of  5
rating by Sylvia Crawford
"Chad was very helpful and explained all details of the insurance. He did not mind answering any questions that I had. 5☆☆☆☆☆"
We responded:
"Thank you so much for the 5-stars, Sylvia! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Chad Heeter’s Team anytime."
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Anya

June 5, 2026

5  out of  5
rating by Anya
"Chad Heeter and his team at State Farm were incredibly helpful and made the entire insurance process super easy, simple also VERY stress-free. They took the time to understand my needs and listened extremely well, Also explained my coverage options very clearly and provided the best customer service I could ask for. I also really liked their responsiveness and professionalism especially when I was being a little difficult because of my hearing, I would very highly recommend them for anyone looking for a reliable, professional and patient insurance assistance."
We responded:
"Thank you for the amazing review, Anya! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Robin Sharp

June 5, 2026

5  out of  5
rating by Robin Sharp
"Chad
You are amazing person to have Kaylee working for you."
We responded:
"Robin, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Chad Heeter’s Team!"
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Richard Engblom

June 2, 2026

5  out of  5
rating by Richard Engblom
"State Farm Insurance in Marshall on Hamilton Street are the best Josh Dewitt is So Helpful and Chad Heeter is the Same and the other Ones that Work there are too they are the best Insurance I have ever had"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Eastside Duke

May 29, 2026

5  out of  5
rating by Eastside Duke
"service amazing 10/10"
We responded:
"Eastside, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Chad Heeter’s Team here in our Marshall office. "
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Kaydenn Barkerr

May 8, 2026

5  out of  5
rating by Kaydenn Barkerr
"Very caring and reliable people, try there best to be like family, prices also are a lot better than most places."
We responded:
"Thank you so much for the 5-stars, Kabby! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Steve Moore

May 1, 2026

5  out of  5
rating by Steve Moore
"Great experience. Friendly quick and easy. Would highly recommend commend. Nate is a great agent."
We responded:
"Steve, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Nathan Hughes

April 28, 2026

5  out of  5
rating by Nathan Hughes
"Nate had great customer service throughout my process even when the price wasn’t right he kept in contact with me until it was at a good price that even beat out progressive"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Mohammad Ahmad

April 20, 2026

5  out of  5
rating by Mohammad Ahmad
"Chad did Great customer service fast and easy and beat the price I was paying with different carrier I would recommend them to everyone !"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Marshall to know that you had such a wonderful experience with us here on State Farm Agent Chad Heeter’s Team."
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A G

April 11, 2026

5  out of  5
rating by A G
"I was ABSOLUTELY pleased with the service I received today from my State Farm Agent- Jake! No..of course not Jake from tv..lol 😆 but Jake & he knows who he is 😆 Jake was very polite & helpful! He took his time & understood my needs..Jake was very professional & mild mannered..If you’re fortunate enough to have Jake as your State Farm Agent..then like me.. you’ll be very grateful & happy with his services!!!"
We responded:
"Wow, thank you for the 5-star review, A! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"