Skip to content

Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

Get a quote today

What our customers say about us...

Profile photo of Hali Garth

Hali Garth

November 6, 2026

5 out of 5 rating by Hali Garth
"Professional, knowledgeable and made our insurance switch a headache free walk in the park. Great communication every step of the way so we were never in the dark about anything."
We responded:
"Thank you so much for the 5-star rating, Hali! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Chad Heeter "
Profile photo of Robert Kipp

Robert Kipp

November 6, 2026

5 out of 5 rating by Robert Kipp
"Mike Kipp was very knowledgeable and helpful in providing quotes for our insurance coverages."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Spencer

Spencer

November 6, 2026

5 out of 5 rating by Spencer
"I had Blake from the team, super helpful and managed to save me some money every month. Very quick to respond, and not overly pushy. I would recommend giving them a try."
We responded:
"Wow, thank you for the 5-star review, Spencer! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Alivia

Alivia

November 5, 2026

5 out of 5 rating by Alivia
"They were amazing with accompanying all my needs, very organized and very very helpful- thank you Nathan !"
We responded:
"Hi Alivia, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chad Heeter, Your State Farm Agent "
Profile photo of Chase Deal

Chase Deal

November 5, 2026

5 out of 5 rating by Chase Deal
"Very helpful and kind"
We responded:
"Thanks so much for the fantastic rating, Chase! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Kelly DuFresne

Kelly DuFresne

October 28, 2026

5 out of 5 rating by Kelly DuFresne
"⭐⭐⭐⭐⭐

Josh at Chad Heeter State Farm is truly a pleasure to work with! Not only is he incredibly knowledgeable and professional when it comes to insurance, but he’s also just a genuinely great person. He makes the entire process easy, takes the time to answer questions, and makes you feel like more than just another customer. It’s refreshing to work with someone you can trust both professionally and personally. Highly recommend Josh and the entire team at Chad Heeter State Farm!"
We responded:
"Kelly, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Marshall insurance team is always here and happy to help. "
Profile photo of James Dufresne

James Dufresne

October 28, 2026

5 out of 5 rating by James Dufresne
"Better coverage and lower premium! Josh is the best!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Marshall insurance team. "
Profile photo of Josh Caplinger

Josh Caplinger

October 26, 2026

5 out of 5 rating by Josh Caplinger
"Easy to work with!! Fast and efficient!!"
We responded:
"Thanks so much for the fantastic rating, Josh! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Andy Hoffman

Andy Hoffman

October 23, 2026

5 out of 5 rating by Andy Hoffman
"Great service"
We responded:
"Thank you so much for your kind review, Andy!  If you need insurance assistance, we are just an email or call away! - Chad Heeter, your State Farm Agent   "
Profile photo of B Blessed316

B Blessed316

October 23, 2026

5 out of 5 rating by B Blessed316
"Josh was so helpful. Gave me options I had not thought of and brought my payments down. Very happy to work with him."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Patricia Durham

Patricia Durham

October 22, 2026

5 out of 5 rating by Patricia Durham
"Exceptional and caring Jake took care of me"
We responded:
"Hi Patricia, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Marshall.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Chad Heeter "
Profile photo of Sheryl Dewitt

Sheryl Dewitt

October 20, 2026

5 out of 5 rating by Sheryl Dewitt
"Saved some money and Mike was a big help"
We responded:
"Sheryl, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Marshall insurance team! - Your State Farm Agent, Chad Heeter "
Profile photo of victoria rathmann

victoria rathmann

October 20, 2026

5 out of 5 rating by victoria rathmann
"Great service super quick and easy gave me a qoute I liked right away!"
We responded:
"Hi victoria, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chad Heeter, Your State Farm Agent "
Profile photo of Katie Rymer

Katie Rymer

October 15, 2026

5 out of 5 rating by Katie Rymer
"Nate is fantastic. He was very knowledgeable and quick to respond. He made the process really easy!"
We responded:
"Thanks so much for the amazing review, Katie! We really appreciate your support here in Marshall. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Kody Page

Kody Page

October 15, 2026

5 out of 5 rating by Kody Page
"Great Service as always!"
We responded:
"Kody, thank you for the fantastic review! We’re always here to support you with your insurance needs in Marshall. "
Profile photo of Jerry Johnson

Jerry Johnson

October 14, 2026

5 out of 5 rating by Jerry Johnson
"Josh at the Heeter office is always responsive and helpful to me when I call for information on my accounts, options for the best path forward, and getting me what I need as efficiently as possible. He is my "go to" resource and I know i can count on him."
We responded:
"Jerry, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Chrissy Wilkens

Chrissy Wilkens

October 13, 2026

5 out of 5 rating by Chrissy Wilkens
"If you dont have them already, SWITCH NOW to Josh!!! I switched recently after a horrible car accident. While dealing with the accident I had a least one hope.. my insurance company would help walk me through this. Instead I was 36 days past the accident, one phone call from adjuster until id emailed/called/gone into office, and recieved a letter from tow company that if my insurance didn't get car in a matter of a few days, itd be considered abandoned and sold eventually. A company id been with for years, never a missed or late payment. I felt completely abandoned during a pretty awful time. Meanwhile insurance money kept coming out of my bank account for 2 months with little to no explanation of why since car was completely totaled. Im not an insurance agent, hence why i paid a lot of money to one. To help me when/if needed. Josh at State Farm wasn't even my agent yet. Not a penny had been given to them yet. And he not only answered every question, every message/phone call, but he literally walked me through everything that my insurance company that was being paid to do but wasn't. This has been very frustrating and upsetting. I honestly dont think i could've navigated this without Josh at Chad Heeters State Farm. Id advice everyone else to switch asap before something possibly happens and your left on your own to figure it out while still working, caring for your kids and everything else in life."
We responded:
"Thank you for the 5-star review of Chad Heeter’s team - we really appreciate your kind words! "
Profile photo of izaion Johnson

izaion Johnson

October 13, 2026

5 out of 5 rating by izaion Johnson
"Good service"
We responded:
"Thank you so much for the 5-star rating, izaion! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Chad Heeter "
Profile photo of Shellie Wheaton

Shellie Wheaton

October 9, 2026

5 out of 5 rating by Shellie Wheaton
"We are new to State Farm and have already had the best experience with them! We saved so much money by switching over to them and Hunter has been amazingly helpful with all of the changes! Loving them so far!"
We responded:
"Thanks so much for the amazing review, Shellie! We really appreciate your support here in Marshall. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Kimberly Irvin

Kimberly Irvin

October 6, 2026

5 out of 5 rating by Kimberly Irvin
"They KEEP my family &I safe, legal, prepared! Hats of to you "Chad Heeter - State Farm"

Changing&Saving Lives.

Hard times. Critical; decisions, unto told. Chad Heeter & Family, foresees. A State Farm Agent, that saves. I love them. You'll also, seek their Help."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chad Heeter’s team. "
Profile photo of Clint Hill

Clint Hill

October 2, 2026

5 out of 5 rating by Clint Hill
"Excellent experience and perfect timing . Thank you again for providing us with service"
We responded:
"Clint, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Brendan North

Brendan North

October 2, 2026

5 out of 5 rating by Brendan North
"Awesome great communication and very polite"
We responded:
"Brendan, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Marshall insurance team! - Your State Farm Agent, Chad Heeter "
Profile photo of Char'Dell Mathews

Char'Dell Mathews

October 2, 2026

5 out of 5 rating by Char'Dell Mathews
"Blake was very helpful, he was nice and it didn’t take long to get my renters insurance started"
We responded:
"Thank you for the 5-star review, Char'Dell! We’re proud to serve the Marshall community and truly appreciate your support. "
Profile photo of Tony Hernandez

Tony Hernandez

October 2, 2026

5 out of 5 rating by Tony Hernandez
"Answered all questions in the quote stage with experience and knowledge."
We responded:
"Tony, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Chad Heeter and Team "
Profile photo of savanah Little

savanah Little

September 24, 2026

5 out of 5 rating by savanah Little
"I have been with state farm for years and let me tell you the best everything they are amazing informative patient helpful and always there for you whether its a shoulder to cry on and even listen! I have never had an insurance agency work with you as if you were family thank you state farm for sticking by my side thru thick and thin! I'll be married to state farm until I pass away 🤣 u won't be disappointed please choose them 🥰"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Marshall to know you had such a great experience with us. "